Information city, "smart" city - now these are the realities for Kramatorsk. Today we are launching a large-scale project Smart City Kramatorsk and now we present its first link and, perhaps, the most relevant today, the City Contact Center. This is a portal that allows you to report a problem or emergency situation with minimal effort and in the shortest possible time. If you have the Internet, and now almost every resident of the city has it, you only need to register on the portal, ie create your own office, where you can, if necessary, leave your message. There is no need to spend time automatically calling the dispatcher again to find out the progress of the application. From now on, all this can be done online. Contact Center is only the first stage in the implementation of the Smart City Kramatorsk project. All utilities of the city are connected to this electronic card. The portal currently serves as a single window of housing issues. However, it will soon be significantly expanded, in particular, Kramatorsk residents will be able to report here on all other problems of social and cultural life of the city.